Index

This is a compilation of more or less frequently occuring issues. While this document is intended to be a reference guide, every FLS should read this at least once to be familiar with potential issues.

A note about escalating: This document will tell you which class of Staff you need to talk to in order to resolve an issue. If dealing with a Staff PM this usually means that you assign the PM to that class.

If dealing with a user in #btn-support, use the appropriate highlight in an internal IRC channel like #BTN-Lowerstaff.

This is a living document and is considered a perpetual work in progress, please reach out to a Mod+ if you notice any errors or would like to make any additions